About Us

We are a compassionate, visionary, thoughtful, inspired, analytical, and knowledgeable, group of individuals who share the same passion to pursue the art and science of memory care in a day program setting.  

Momma’s Hands

How We Got Started

Founder and Executive Director, Susan Bill has personal experience with a family member’s dementia and is also a Certified Dementia Practitioner and Geriatric Care Manager. Her professional background, along with a loving nudge from God, was the catalyst to forming this faith-based care program.  In fact, it was her faith and the belief in this mission that compelled Susan to resign from her respected career in October 2018 in order to commit all of her energy to the Program’s success.  

Our Mission

To partner with caregivers of loved ones living with Alzheimer’s and other kinds of dementia by providing a holistic care model delivering vital resources, support, and services to improve their quality of life.

Video by Silent Images

Our Program

The Magnolia Memory Care Day Program will be a safe-space in Fort Mill where people living with Alzheimer’s and other dementia related illnesses, along with their caregivers, can come for compassionate care and support.

Susan Bill leading a dementia day care session of Minds Matter in Fort Mill, SC

Dementia Day Care

Encouraging, stimulating, and enjoyable programs designed and proven to enhance quality of life will fill the space.

People in circle at dementia day care

Support for Caregivers

Support groups, essential training and resource assistance for caregivers providing care to loved ones with dementia.

Community Awareness

Education and awareness campaign to help community members identify warning signs of dementia and gain an understanding of care.

Our Leadership

Susan Bill

Susan Bill

Executive Director

Susan is a Geriatric Care Manager and Dementia Practitioner.  She has held leadership positions in Assisted Living Communities, P.A.C.E. facilities, Skilled Nursing Homes, and Continuum Care Retirement Communities. In her most recent position at The Cypress of Charlotte, she started a Pilot Day Program for Memory Care.  Susan brings her passion for the elderly, along with years of experience in the senior living industry to serve in this position.

Featured in All About Seniors Magazine


Robert P. Rittereiser

Robert P. Rittereiser

Board President

Bob has had an extensive career as a senior executive in the Financial Services industry during which, he has served as CEO, CFO and director of public and Security Industry corporations, and as a court appointed trustee. He continues today as a non-executive Chairman of Bellrock Intelligence, Inc.

Tiffany McGuire

Tiffany McGuire


Tiffany is a Manager of Revenue Systems with Greystar Real Estate Partners and oversees the execution of policies, processes, and procedures related to supporting property team members and real estate operations leaders on the day-to-day operation of revenue management systems and software, to maximize revenue and achieve the client’s revenue goals and expectations. 

Tim Petrie

Tim Petrie


Tim Petrie is a Senior Manager with Lovell-Smit & Associates, PLLC in Charlotte, NC. Tim provides attest and assurance services, and business advisory services to large and mid-size entities including local government units, not-for-profit entities, and commercial businesses. Tim attended the University of Maryland, College Park, with a Bachelor of Science in Accounting. He is licensed as a Certified Public Accountant in Maryland and North Carolina. 

Raquel Tillman

Raquel Tillman

Immediate Past President

Raquel is the CEO & Chief Advisor of Tillman Insurance Advisors.  She has participated as a board member and President of CPCU Society Charlotte Chapter, a board member of Massachusetts Alliance on Teen Pregnancy, Inc.,a committee member for the Boston Adult Literacy Fund (now First Literacy), and active with South Charlotte Jack & Jill of America.  She is a proud graduate of Spelman College and Emory University.

Paul Bill

Paul Bill

Development Chair

Paul is an experienced Marketing and Business Development Executive with the passion to help revitalize and build revenue growth organizations. He currently works with LPL Financial as a Service Center Manager. He also consults for Veterans Bridge Home, helping Veterans find their next purpose through employment. Paul is a 30-year retired Commander, US Navy Surface Warfare Officer, serving on numerous naval vessels and deploying in support of Persian Gulf war 1&2 and 9/11 operations.

Gretchen Nelli

Board Member

Make It a Reality.

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